Tuesday , November 28 2023

Government of Calgary Jobs – Customer Service & Communications Liaison

Website City of Calgary

Job Summary

City of Calgary currently has a vacancy for those looking to work as a Government of Calgary Jobs – Customer Service & Communications Liaison for Full Time at their offices in Calgary, Alberta, Canada. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title: Government of Calgary Jobs – Customer Service & Communications Liaison
Company Name: City of Calgary
Job Location: Calgary, Alberta, Canada
Job Type: Full Time
Job Category: City of Calgary
Job Link Expiry: 2023-12-30
Posted on: Jobinton.com

Job Details:

Job Description:

The Customer Service & Communications (CSC) Liaison is responsible for facilitating and streamlining the workflow within CSC. The team achieves this by supporting the Client Communications and CSC Functional Teams to achieve client-specific communications outcomes. Primary duties include:

Job Responsibilities:

  • Ensure CSC teams leverage technology and resources to increase efficiency.
  • Collaborate with CSC internal teams to facilitate workflow and work completion.
  • Support CSC through streamlining workflows and establishing processes to improve productivity.
  • Oversee budgets and timelines for assigned projects.
  • Provide leadership to support CSC’s use of technology to collaborate and manage projects.
  • Provide communication and training support to drive ongoing improvement.
  • Project coordination of communication projects that have a high degree of complexity, are high profile or high risk in terms of the messaging.

Job Requirements:

  • Project coordination skills and the ability to exercise independent judgment and decision making in a fast-paced environment.
  • Solid understanding of the Lean approach to workflow management is considered an asset.
    Intermediate proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Designations such as Communications and Advertising Accredited Professionals (CAAP), Accredited Business Communicator (ABC), Accredited in Public Relations (APR) and project management experience are considered assets.

Qualification & Experience:

  • A degree in Marketing, Advertising or Communications is preferred.
  • A completed 2 year certificate or diploma in Commerce, Marketing, Advertising, Communications, Public Relations, or Business and at least 5 years of experience in project management in communications, marketing or advertising.
  • Experience in the Atlassian workflow platform is considered an asset.

Job Details:

Company: City of Calgary

Vacancy Type:  Full Time

Job Location: Calgary, Alberta, Canada

Application Deadline: N/A

Apply Here