Friday , November 24 2023

Rogers Employment – Technical Support Consultant

Website Rogers Communications

Job Summary

Rogers Communications currently has a vacancy for those looking to work as a Rogers Employment – Technical Support Consultant for Part Time at their offices in North York, ON, Canada. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title: Rogers Employment – Technical Support Consultant
Company Name: Rogers Communications
Job Location: North York, ON, Canada
Job Type: Part Time
Job Category: Rogers Communications
Job Link Expiry: 2023-12-30
Posted on:

Job Details:

Job Description:

We’re hiring part-time Technical Support Consultants to join our GTA frontline teams. We are seeking new talent for multiple classes in May supporting customers with their cable products and services.

At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you’re someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you’d be a great fit for our team!

Job Responsibilities:

  • Troubleshoot customer connectivity issues
  • Make customers lives easier by providing them with value-add services
  • Connect and build rapport with customers by actively listening and asking the right questions
  • Promote and recommend the latest products and services to customers

Job Requirements:

  • An ability to troubleshoot and resolve customer issues in a timely manner
  • A flexible schedule
  • Expert communication and listening skills
  • Able to travel to our York Mills location once a month
  • An ability to navigate multiple computer systems

Qualification & Experience:

  • Past experience in a customer service or technical support role, preferably in a call center environment

Job Details:

Company: Rogers Communications

Vacancy Type:  Part Time

Job Location: North York, ON, Canada

Application Deadline: N/A

Apply Here