Rogers Job Opportunities – Network Field Technician

Job Summary

Rogers Communications currently has a vacancy for those looking to work as a Rogers Job Opportunities – Network Field Technician for Full Time at their offices in Brampton, ON, Canada. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title:	Rogers Job Opportunities – Network Field Technician
Company Name:	Rogers Communications
Job Location:	Brampton, ON, Canada
Job Type:	Full Time
Job Category:	Rogers Communications
Job Link Expiry:	2023-12-30
Posted on:	Jobinton.com

Job Details:

Job Description:

The incumbent is responsible for the commissioning and maintenance of cellular sites and transport facilities in the Rogers Wireless network to achieve optimum service levels.This includes the following systems microwave, DC power, cellular base stations (GSM, UMTS, LTE, 5G), some in-building DAS systems, paging, Cisco, Milan switch, RTUs (TLAN), environmental systems (HVACs, FACs), fibre terminals, and multiport antenna and line systems. Please provide a cover letter, otherwise applicants will be denied.

Job Responsibilities:

• Provide the highest quality customer service possible
• Perform in-building walk testing and investigate/isolate UL RSSI interference issues
• Administrative reporting of mileage, timesheet, expenses, Incident Management Tickets (IMTs), Deficiency ticket (DT) updates, maintain accurate online data for sites and tickets, email communication, asset management and incident reports
• Plan and implement work orders associated with UMTS, GSM, LTE, 5G & transport while respecting customer service and live network facilities
• Perform acceptance tests on newly installed sites and equipment to ensure results meet design specifications
• Maintain current documentation of site status, complete trouble tickets, incident report and other required reports
• Shift work/overtime and 24 hour on-call support is required on a regular rotational basis
• Maintain inventory of equipment and parts to perform regular field and lab duties, equipment, tools, laptop etc
• Plan and perform preventive maintenance routines to ensure network standards of performance are met
• Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes to benchmark coverage
• Coordinate with other technicians and departments as required to maintain service levels, maximize efficiency and ensure network consistency across and within your area of responsibility
• Effectively interface with NOC, Field Operations, TAC and Engineering groups to resolve network faults
• Participate in activities associated with network optimization and build activities
• In depth knowledge of key quality service indicators on microwave and transmission equipment, optical fibre, TCP/IP

Job Requirements:

• Strong individual contributor and team player
• Strong interpersonal and communication skills
• Strong RF and fibre background
• Travel is required 100% of the time within your own area
• Proven ability to work in a fast-paced environment with shifting priorities
• Optical fibre, SONET OC3/12/48/192, knowledge of TCP/IP/ethernet would be an asset
• Microwave and transmission experience would be beneficial e.g. DS1, DS3
• Must possess a valid Ontario driver’s license and have a good driving record
• Ability to work with minimal supervision
• Strong time and priority management
• Demonstrated investigative, problem solving, analysis and troubleshooting skills

Qualification & Experience:

• Diploma/Certificate in Electronics from a technical institute or equivalent work experience
• 1 – 3 years of technical telecommunications experience supporting network elements

Job Details:

Company: Rogers Communications

Vacancy Type:  Full Time

Job Location: Brampton, ON, Canada

Application Deadline: N/A

Apply Here

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