Tuesday , November 28 2023

Rogers Jobs – Network Field Technician

Website Etobicoke, ON, Canada

Job Summary

Etobicoke, ON, Canada currently has a vacancy for those looking to work as a Rogers Jobs – Network Field Technician for Full Time at their offices in Etobicoke, ON, Canada. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title: Rogers Jobs – Network Field Technician
Company Name: Etobicoke, ON, Canada
Job Location: Etobicoke, ON, Canada
Job Type: Full Time
Job Category: Rogers Communications
Job Link Expiry: 2023-12-30
Posted on: Jobinton.com

Job Details:

Job Description:

The incumbent is responsible for the commissioning and maintenance of cellular sites and transport facilities in the Rogers Wireless network to achieve optimum service levels.This includes the following systems microwave, DC power, cellular base stations (GSM, UMTS, LTE, 5G), some in-building DAS systems, paging, Cisco, Milan switch, RTUs (TLAN), environmental systems (HVACs, FACs), fibre terminals, and multiport antenna and line systems. Please provide a cover letter, otherwise applicants will be denied.

Job Responsibilities:

  • Plan and implement work orders associated with UMTS, GSM, LTE, 5G & transport while respecting customer service and live network facilities
  • Perform in-building walk testing and investigate/isolate UL RSSI interference issues
  • Plan and perform preventive maintenance routines to ensure network standards of performance are met
  • Administrative reporting of mileage, timesheet, expenses, Incident Management Tickets (IMTs), Deficiency ticket (DT) updates, maintain accurate online data for sites and tickets, email communication, asset management and incident reports
  • Participate in activities associated with network optimization and build activities
  • Effectively interface with NOC, Field Operations, TAC and Engineering groups to resolve network faults
  • Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes to benchmark coverage
  • Maintain current documentation of site status, complete trouble tickets, incident report and other required reports
  • Maintain inventory of equipment and parts to perform regular field and lab duties, equipment, tools, laptop etc
  • Provide the highest quality customer service possible
  • Shift work/overtime and 24 hour on-call support is required on a regular rotational basis
  • In depth knowledge of key quality service indicators on microwave and transmission equipment, optical fibre, TCP/IP
  • Coordinate with other technicians and departments as required to maintain service levels, maximize efficiency and ensure network consistency across and within your area of responsibility
  • Perform acceptance tests on newly installed sites and equipment to ensure results meet design specifications

Job Requirements:

  • Optical fibre, SONET OC3/12/48/192, knowledge of TCP/IP/ethernet would be an asset
  • Strong RF and fibre background
  • Demonstrated investigative, problem solving, analysis and troubleshooting skills
  • Ability to work with minimal supervision
  • Must possess a valid Ontario driver’s license and have a good driving record
  • Travel is required 100% of the time within your own area
  • Strong interpersonal and communication skills
  • Proven ability to work in a fast-paced environment with shifting priorities
  • Microwave and transmission experience would be beneficial e.g. DS1, DS3
  • Strong time and priority management

Qualification & Experience:

  • Diploma/Certificate in Electronics from a technical institute or equivalent work experience
  • 1 – 3 years of technical telecommunications experience supporting network elements

Job Details:

Company: Rogers Communications

Vacancy Type:  Full Time

Job Location: Etobicoke, ON, Canada

Application Deadline: N/A

Apply Here