Tuesday , November 28 2023

Staples Part Time Jobs – Customer Service Representative

Website Staples

Job Summary

Staples currently has a vacancy for those looking to work as a Staples Part Time Jobs – Customer Service Representative for Part Time at their offices in  North Bay, ON, Canada. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title: Staples Part Time Jobs – Customer Service Representative
Company Name: Staples
Job Location:  North Bay, ON, Canada
Job Type: Part Time
Job Category: Staples
Job Link Expiry: 2023-12-30
Posted on: Jobinton.com

Job Details:

Job Description:

Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales.

Job Responsibilities:

  • Ensures accuracy of customer orders by spot checking throughout processing.
  • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.
  • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist.
  • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly.
  • Checks all sources of communication for information (white boards, bulletin boards, portal, etc).
  • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards.
  • Stocks and maintains front-end racks/shelves and merchandise areas as assigned.
  • Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products.
  • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.
  • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.
  • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc.

Job Requirements:

  • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers.
  • Can engage appropriately and work as part of a team.
  • Capacity to communicate with customers effectively using a variety of mediums.
  • Ability to engage customers in a friendly and professional manner.
  • Capacity to work independently and seek out assistance as required.
  • Ability to resolve customer concerns in a diplomatic manner.
  • Ability to work effectively with ongoing distractions is necessary.

Qualification & Experience:

  • Three months to one year of previously related experience is preferred.
  • Working towards or successful completion of high school is preferred.

Job Details:

Company: Staples

Vacancy Type:  Part time

Job Location: North Bay, ON, Canada

Application Deadline: N/A

Apply Here