Tuesday , November 28 2023

Staples Part Time Jobs – Customer Service Representative

Website Staples

Job Summary

Staples currently has a vacancy for those looking to work as a Staples Part Time Jobs – Customer Service Representative for Part Time at their offices in Peterborough, ON, Canada. Applicants should be sure to read the job outline attentively if they intend to apply.

Job Title: Staples Part Time Jobs – Customer Service Representative
Company Name: Staples
Job Location: Peterborough, ON, Canada
Job Type: Part Time
Job Category: Staples
Job Link Expiry: 2023-12-30
Posted on: Jobinton.com

Job Details:

Job Description:

Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales.

Job Responsibilities:

  • Identifies and communicates suggestions for improvements in all areas of business.
  • Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist.
  • Stocks and maintains front-end racks/shelves and merchandise areas as assigned.
  • Ensures accuracy of customer orders by spot checking throughout processing.
  • Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards.
  • Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc.
  • Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.
  • As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises.
  • Completes and balances all daily cash register paperwork and obtains verification.
  • Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly.
  • Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.
  • Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.

Job Requirements:

  • Ability to work effectively with ongoing distractions is necessary.
  • Capacity to work independently and seek out assistance as required.
  • Ability to engage customers in a friendly and professional manner.
  • Ability to resolve customer concerns in a diplomatic manner.
  • Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers.
  • Capacity to communicate with customers effectively using a variety of mediums.
  • Can engage appropriately and work as part of a team.

Qualification & Experience:

  • Three months to one year of previously related experience is preferred.
  • Working towards or successful completion of high school is preferred.

Job Details:

Company: Staples

Vacancy Type:  Part Time

Job Location:  Peterborough, ON, Canada

Application Deadline: N/A

Apply Here